1. Order Cancellation by Customer

• Orders can be cancelled only before they are dispatched/shipped
• Once the order has been shipped, cancellation requests will not be accepted

To request cancellation:

• Email: support@fusionstylz.com
• Phone: +91-9355383948
• Share your Order ID and reason for cancellation

2. Cancellation After Shipment

• Orders already shipped cannot be cancelled
• Customers may request a return or exchange after delivery (as per Return Policy, if applicable)

3. Refund for Cancelled Orders

• If cancellation is approved before dispatch:
  • Prepaid Orders: Full refund will be processed
  • COD Orders: No charges applicable

Refund Timeline:

• Refunds are processed within 5–7 working days
• Amount will be credited to:
  • Original payment method, or
  • Bank account (for COD cases, if required)

4. Cancellation by Fusion Garments INC

Fusion Garments INC reserves the right to cancel any order under the following circumstances:

• Product is out of stock
• Incorrect pricing or product details due to system error
• Payment failure or verification issues
• Suspected fraudulent or bulk orders

👉 In such cases:

• Customers will be informed via email or phone
• Full refund will be issued (if payment has been made)