1. Order Processing Time

• Orders are processed within 1–3 working days after confirmation
• Orders placed on weekends or public holidays will be processed on the next working day
• During sales or peak seasons, processing may take slightly longer

2. Shipping Timeline

• Metro Cities: 3–5 working days
• Non-Metro Cities & Towns: 5–8 working days
• Remote Areas: 7–10 working days

⏳ Delivery timelines are estimates and may vary due to courier or external factors

3. Shipping Charges

• Free Shipping on prepaid orders above ₹999
• Standard Shipping Fee: ₹99 for orders below ₹999
• Cash on Delivery (COD): ₹49–₹99 additional charge (if applicable)

4. Cash on Delivery (COD)

• COD is available on selected pincodes across India
• Customers must ensure availability at the delivery address
• Repeated failed COD orders may lead to restriction of COD service

5. Order Tracking

• Once your order is shipped, a tracking link will be shared via email/SMS
• Customers can track their shipment in real time

6. Delayed or Failed Delivery

Delays may occur due to:

• Weather conditions
• Courier partner issues
• Incorrect or incomplete address
• Government restrictions or holidays

If delivery fails:

• Courier will attempt delivery 2–3 times
• After failed attempts, the order may be returned to us